DEMO — fictional, sample content · No live catering · No testimonials or results claimed · Simulated interactions only

Automation demo · Red Hook, Brooklyn

The quote that
never sits cold.

When a Brooklyn loft dinner inquiry hits Gmail or WhatsApp, Samira Okonkwo — fictional chef-owner of Harbor & Hearth — sees it sorted, flagged, and drafted. Nothing sends until she approves.

n8n · Zapier · Make Sheet / Airtable Email + WhatsApp Human-in-the-loop

02 — The pipeline

Five beats from form to follow-up

01

Lead in

Quote form, Gmail, or WhatsApp hits the webhook.

02

Capture

Normalize · label · Sheet / Airtable row.

03

Draft

Samira-voiced reply · waits for approval.

04

Ping

Slack + owner email with the juicy bits.

05

Day two

Reminder nudge if still open.

Harbor and Hearth lead capture flow diagram — DEMO

03 — AI request sorting Sample

Incoming requests, labeled in seconds

Simulated only. Six fictional Harbor & Hearth inquiries (Gmail + WhatsApp). Click Sort to watch category, urgency, customer, and deadline labels appear, then rows land on the board.

Incoming queue

Sample data ready. Press the button to simulate AI labels.

CustomerChannelCategoryUrgencyDeadlineSnippet
Board empty — run sorting to add sample rows

04 — Unified inbox Sample

One desk for Gmail and WhatsApp

Simulated unified inbox. Filter by channel or urgency. Nothing is connected to real accounts.

05 — Human approval Sample

Draft waits until Samira says go

Simulated draft for a selected request. Edit to tweak the copy. Approve queues a send — nothing leaves this page.

Draft reply

06 — Urgent flag Sample

Same-week events jump the queue

Simulated urgency rules. High-urgency sample requests surface a banner Samira can acknowledge.

07 — Day-two reminder Sample

The nudge that keeps the table warm

Simulated follow-up queue. Mark a reminder done — no real messages are scheduled or sent.

Open reminders

08 — Activity log Sample

What the desk just did

Simulated audit trail. Actions from the demos above append here so you can see the story.

    09 — Sample auto-replies

    Copy that sounds like a person

    INSTANT EMAIL · TO THE LEAD

    Got it — Harbor & Hearth is on your event

    Hi Jordan — Samira here. Your quote note just landed on my desk for Dec 12 (40 guests), and I’m already thinking about the table.

    While I pull a custom menu: smoked paprika short ribs, charred citrus halibut, brown-butter squash, olive-oil cake with sea salt…

    DEMO - fictional, sample content · Full text lives in n8n-workflow.json / zapier.md / make.md

    DAY-TWO FOLLOW-UP

    Still dreaming up the menu?

    Event weeks get loud. I can sketch two options: cozy (short ribs + squash) or bright (halibut + citrus greens).

    Tell me venue vibe — Gowanus loft, Williamsburg rooftop, Chelsea gallery, FiDi conference room — and any must-serve / never-serve notes.

    DEMO - fictional, sample content · No real sends · No claimed results

    10 — Open the build

    Files in this folder

    n8n-workflow.json zapier.md make.md README.md diagram.png